End of Support for MTR running Windows 10

Romain Vital

Sales Director Miles Distribution

End of Support for Windows 10: What It Means for Microsoft Teams Rooms and Why SIP Systems Remain a Safe Bet

‍

Key takeaway

  • If you still run MTRs on Windows 10, start planning migration or replacement now.
  • Consider shifting towards an interoperable SIP-first strategy, freeing your organization from restrictive OS lifecycles.

‍

On October 14, 2025, Microsoft will officially end support for Windows 10. This also impacts Microsoft Teams Rooms (MTRs) still running on this operating system.
In practice, after this date:

  • Teams Rooms apps will no longer receive security patches or new features.
  • Teams Rooms Pro Management tools will stop testing and supporting Windows 10 environments.
  • Some devices cannot be upgraded to Windows 11 and will need to be replaced.

Which devices are affected?

Most MTRs on Windows 10 have already been upgraded automatically to Windows 11. However, several certified devices are not eligible for upgrade:

  • Lenovo Hub 500 (i5-7500T)
  • HP Slice G2 (i5-7500T)
  • Yealink NUC NUC7i5DNKE (i5-7300U)
  • Surface Pro 5 (i5-7300U)
  • Crestron Skull Canyon (i7-6770HQ)

These devices will need to be replaced in order to maintain support.

The hidden cost of proprietary ecosystems

This highlights a recurring limitation of proprietary systems:

  • Support cycles are dictated by the vendor (here, Microsoft).
  • Hardware tied to one OS becomes obsolete, even if still fully functional.
  • Companies are forced to reinvest heavily, often without any tangible benefit for end users.

Why SIP-based video systems remain a safe choice

In contrast, SIP-based video systems (Cisco, Poly, Lifesize, etc.) provide long-term strategic advantages:

  • Open interoperability: a universal standard, not tied to any single OS or vendor.
  • Extended lifecycle: your systems remain usable regardless of vendor updates.
  • Flexibility: with solutions like Synergy SKY CONNECT, SIP endpoints can join Teams, Zoom, Google Meet, or Webex calls without hardware replacement.
  • Better ROI: you get the most from your existing investments instead of being locked into forced obsolescence.

‍

At Miles Distribution, we help you identify impacted devices, plan smooth migrations, and extend the lifetime of your video rooms with 100% software-based, European, and GDPR-compliant solutions.

‍